Security & Privacy

Your deals deserve fortress-grade protection.

Built on the same infrastructure trusted by millions of businesses worldwide. Your proprietary deal flow stays yours.

Built on principles, not just policies.

We understand what's at stake. Your deal flow is your competitive advantage.

Your Data is Yours

We never share, sell, or use your data for anything other than processing your documents. Period.

Locked Down Access

Strict access controls. No contractors. No outsourced support. Ever.

AI That Respects Boundaries

Our AI providers are contractually prohibited from training on your data. Your competitive intelligence stays competitive.

Enterprise-grade infrastructure. Boutique-level care.

The same security standards trusted by the world's largest companies protect your rent rolls.

Infrastructure

Certified

SOC 2 Type II and ISO 27001 certified infrastructure. Enterprise-grade security.

Encryption

Industry Standard

Encryption at rest and in transit. Your data is protected end-to-end.

Retention

30 Days

Automatically deleted. No action required. Or keep structured exports in your secure archive.

Access

Restricted

Strict access controls. No contractors, no outsourced support.

AI Privacy

No Training

Our AI providers are contractually prohibited from training on your data.

Your Control

Always

Request deletion anytime. We comply within 24 hours. You're always in control.

AI that works for you. Not the other way around.

Your deal flow is your competitive advantage. We built Primer to protect it.

Never Trained

Your documents are processed and forgotten. The AI learns nothing from your deals.

Contractually Protected

Our AI providers are prohibited from using your data for training. Period.

Full Transparency

We're happy to discuss our practices with your security team. Ask us anything.

Your data, your choice.

By default, we delete your data within 30 days. But if you want to build a structured database of your deal history, we can securely store your extracted data for as long as you need.

Automatic 30-day deletion by default
Optional secure database storage
You control retention policies
Export anytime in any format

Security questions, straight answers.

Do you have SOC 2 certification?

Our infrastructure is SOC 2 Type II and ISO 27001 certified. Primer-level certification is on our roadmap.

Who can access my data?

Strictly limited. No contractors, no outsourced support. Access is logged and audited.

Does AI train on my documents?

No. Our AI providers are contractually prohibited from training on API data. Your documents are processed and forgotten.

Can I delete my data?

Data auto-deletes in 30 days. Request immediate deletion anytime — we comply within 24 hours.

Do you share data with third parties?

Never. Your data stays between you and Primer. Your data remains encrypted and inaccessible to third parties.

Ready to see Primer in action?

Book a demo and see how Primer can help your team review more deals.

Book a Demo